Support

需要帮助?Need a hand?

这里整理了 MOO 的常见问题、权限说明与联系方式。Find common questions, permission notes and contact options here.

联系支持Contact support

遇到购买、恢复购买、专注限制、Widget 或 Live Activity 问题,可以联系我们。Contact us for purchase, restore, focus restriction, Widget or Live Activity issues.

Email
support@example.com

打开支持表单Open support form

提交问题时建议包含Useful details to include

设备型号、iOS 版本、MOO 版本、发生问题的功能、可复现步骤,以及必要时的截图。Device model, iOS version, MOO version, affected feature, reproduction steps, and screenshots when useful.

FAQ

为什么 MOO 需要 Family Controls 权限?Why does MOO need Family Controls?

用于让你主动选择需要在专注期间限制的 App。It allows you to choose apps to restrict during focus sessions.

深度专注可以提前结束吗?Can Deep Focus end early?

所有用户每天有 1 次提前解除机会。MOO Pro 用户不受每日 1 次限制。All users have one Early Unlock per day. MOO Pro users are not limited to one per day.

MOO Pro 是订阅吗?Is MOO Pro a subscription?

不是。MOO Pro 是一次性非消耗型 App 内购买,不会自动续费。No. MOO Pro is a one-time non-consumable in-app purchase and does not auto-renew.

MOO 会阻止正常电话吗?Does MOO block normal phone calls?

MOO 的 App 限制功能不会用于阻止正常拨打或接听电话。MOO’s app restriction features are not intended to prevent normal incoming or outgoing calls.